What is Dependent Verification?

Dependent Eligibility Verification (DEV) is a “snap-shot” eligibility maintenance service aimed at helping employers to confirm health plan eligibility for dependents already on their health plan. During the DEV process, a health plan collect documents that confirm dependent eligibility and helps employers identify any members who may potentially no longer qualify for their health plan. This is an important process for employers and their HR staff as it aids in keeping health plan costs down by ensuring money is spent appropriately and preserves positive employee relations.

Dependent Eligibility Verification Services

Prior to the move to Part D Advisors, Health Decisions was already a leading national firm in the area of Dependent Verification. Our proven high-quality, high-tech, high-touch method surveys employees with dependents to request required documentation. Averaging a 98% employee response rate, along with a history of zero employee appeals, we set the standard in dependent eligibility verification audits. The CEOs, CFOs, and Human Resource professionals at more than 500 organizations report high satisfaction and appreciate the attention to detail our dependent eligibility auditing services provide. We have been chosen due to these differentiating features:

Proven Audit ROI.

Our dependent audit clients on average have removed 7% of dependents as a result of our Dependent Eligibility Audits.

Significant Depth and Breadth of Experience.

With more than 25 years of experience in Dependent Eligibility Verification, and a specialized dependent audit team with years of experience together, the expertise of our organization is unparalleled.

Focus on Customization and Client Service.

We offer a customized approach to meet each employer’s unique needs, accommodate each employer’s corporate culture, and ultimately reduce health care costs. All of our enrollment verification projects involve customized pre-populated communications. Our clients receive weekly briefings on dependent verification progress, along with a robust final report.

No Appeals.

Because of our proven approach and our focus on a high response rate, our dependent verification clients have never had a single employee appeal from one of our audits.

Finally, although this service is available to employers on its own, our customers have found the greatest financial gains by combining our DEV process with our Routine Verification service. Read more about this service here.